Course curriculum

    1. How to use this course

    2. How did you find us?

    1. Welcome to Improvement & Innovation Systems 101

    2. Course Objectives

    1. A Note on the Downloadable Files

    2. Rapid Improvement and Innovation Card

    3. Simple Event I & I Sheet (11x17)

    4. Simple Event I & I Sheet (8.5x11)

    5. Advanced I & I Sheet (11x17)

    6. Advanced I & I Sheet (8.5x11)

    7. Serious Event I & I Sheet (11x17)

    8. Serious Event I & I Sheet (8.5x11)

    1. Improvement and Innovation Part 1

    2. Quiz 1: Improvement & Innovation 101 Part 1

    1. Improvement & Innovation Part 2

    2. Quiz 2: Improvement & Innovation 101 Part 2

    1. Improvement & Innovation Part 3

    2. Quiz 3: Improvement & Innovation 101 Part 3

About this course

  • $250.00
  • 22 lessons
  • 1.5 hours of video content

Icons & text

  • Enhance Data Capture & Quality

    Equip participants with the skills to design and implement event reporting systems that capture cleaner, more reliable data to support accurate and efficient decision-making.

  • Improve Information Flow & Actionability

    Enable participants to develop strategies that amplify feedback loops and produce actionable insights, ensuring that frontline data informs daily operations and safety improvements.

  • Drive Proactive Risk Management

    Teach participants to utilize event reporting as a tool for identifying latent failures and preventing harm, fostering a proactive safety culture that reduces burnout and enhances system performance.

Your Learning Team

CEO Lee Erickson, MD

Lee has more than 25 years of experience in healthcare transformation. Before founding Adaptient, Lee held executive leadership roles at the University of Pennsylvania Health System, Memorial Sloan Kettering Cancer Center, and Tufts Medicine, working to improve safety, quality, and operations by redesigning the delivery of patient-centered care. As a primary care physician and Lean/Six-Sigma Master Black Belt, Lee maintained a clinical faculty role wherever she worked; she is an engaging and savvy teacher.

President & COO Sharon Hickman

Sharon is a dynamic leader in healthcare transformation, known for driving large-scale improvements that balance safety and efficiency. She serves on the National Advisory Council for AHRQ, teaches Human Factors in Healthcare at Auburn University, and sits on the board of the Alliance for Quality Improvement and Patient Safety. She is an Industrial & Systems Engineer and holds a Lean/Six Sigma Master Black Belt. She has certifications in safety, quality, and coaching. Sharon's ability to simplify complexity, drive lasting change, and foster collaboration makes her a respected leader in healthcare transformation.

CEO Lee Erickson, MD

Lee has more than 25 years of experience in healthcare transformation. Before founding Adaptient, Lee held executive leadership roles at the University of Pennsylvania Health System, Memorial Sloan Kettering Cancer Center, and Tufts Medicine, working to improve safety, quality, and operations by redesigning the delivery of patient-centered care. As a primary care physician and Lean/Six-Sigma Master Black Belt, Lee maintained a clinical faculty role wherever she worked; she is an engaging and savvy teacher.

President & COO Sharon Hickman

Sharon is a dynamic leader in healthcare transformation, known for driving large-scale improvements that balance safety and efficiency. She serves on the National Advisory Council for AHRQ, teaches Human Factors in Healthcare at Auburn University, and sits on the board of the Alliance for Quality Improvement and Patient Safety. She is an Industrial & Systems Engineer and holds a Lean/Six Sigma Master Black Belt. She has certifications in safety, quality, and coaching. Sharon's ability to simplify complexity, drive lasting change, and foster collaboration makes her a respected leader in healthcare transformation.

CEO Lee Erickson, MD

Lee has more than 25 years of experience in healthcare transformation. Before founding Adaptient, Lee held executive leadership roles at the University of Pennsylvania Health System, Memorial Sloan Kettering Cancer Center, and Tufts Medicine, working to improve safety, quality, and operations by redesigning the delivery of patient-centered care. As a primary care physician and Lean/Six-Sigma Master Black Belt, Lee maintained a clinical faculty role wherever she worked; she is an engaging and savvy teacher.

President & COO Sharon Hickman

Sharon is a dynamic leader in healthcare transformation, known for driving large-scale improvements that balance safety and efficiency. She serves on the National Advisory Council for AHRQ, teaches Human Factors in Healthcare at Auburn University, and sits on the board of the Alliance for Quality Improvement and Patient Safety. She is an Industrial & Systems Engineer and holds a Lean/Six Sigma Master Black Belt. She has certifications in safety, quality, and coaching. Sharon's ability to simplify complexity, drive lasting change, and foster collaboration makes her a respected leader in healthcare transformation.