Course curriculum

    1. How to use this course

    2. How did you find us?

    1. Welcome to Improvement & Innovation Systems 101

    2. Course Objectives

    1. A Note on the Downloadable Files

    2. Rapid Improvement and Innovation Card

    3. Simple Event I & I Sheet (11x17)

    4. Simple Event I & I Sheet (8.5x11)

    5. Advanced I & I Sheet (11x17)

    6. Advanced I & I Sheet (8.5x11)

    7. Serious Event I & I Sheet (11x17)

    8. Serious Event I & I Sheet (8.5x11)

    1. Improvement and Innovation Part 1

    2. Quiz 1: Improvement & Innovation 101 Part 1

    1. Improvement & Innovation Part 2

    2. Quiz 2: Improvement & Innovation 101 Part 2

    1. Improvement & Innovation Part 3

    2. Quiz 3: Improvement & Innovation 101 Part 3

About this course

  • $250.00
  • 22 lessons
  • 1.5 hours of video content

Course Objectives

  • Discover How to Think Like a Scientist

    Understand how the scientific method is human nature. Apply it to organizations and work systems to eliminate friction and improve outcomes.

  • Integrate Multiple Problem-Solving Frameworks

    Learn how to effectively combine methodologies such as Six Sigma, Lean, IHI's Model, and design thinking to create a cohesive, adaptable approach to operational excellence and quality improvement.

  • Empower Cross-Functional Collaboration in Improvement Efforts

    Cultivate the skills to eliminate organizational silos and foster cross-functional collaboration, enabling all stakeholders to engage in quality improvement, patient safety, and operational excellence with a shared, adaptable framework.

Your Learning Team

CEO Lee Erickson, MD

Lee has more than 25 years of experience in healthcare transformation. Before founding Adaptient, Lee held executive leadership roles at the University of Pennsylvania Health System, Memorial Sloan Kettering Cancer Center, and Tufts Medicine, working to improve safety, quality, and operations by redesigning the delivery of patient-centered care. As a primary care physician and Lean/Six-Sigma Master Black Belt, Lee maintained a clinical faculty role wherever she worked; she is an engaging and savvy teacher.

President & COO Sharon Hickman

Sharon is a dynamic leader in healthcare transformation, known for driving large-scale improvements that balance safety and efficiency. She serves on the National Advisory Council for AHRQ, teaches Human Factors in Healthcare at Auburn University, and sits on the board of the Alliance for Quality Improvement and Patient Safety. She is an Industrial & Systems Engineer and holds a Lean/Six Sigma Master Black Belt. She has certifications in safety, quality, and coaching. Sharon's ability to simplify complexity, drive lasting change, and foster collaboration makes her a respected leader in healthcare transformation.