Course curriculum

    1. How to use this course

    2. How did you find us?

    1. Welcome to RCA Case Studies 101

    2. Course Objectives

    1. A Note on the Downloadable Files

    2. Case 1: Death by Opioid Epidemic

    3. Case 2: A Fatal Medication Error

    4. Case 3: Escape from the Psychiatric Ward

    1. Death By Opioid Epidemic

    2. Quiz 1: Death By Opioid Epidemic

    1. A Fatal Medication Error

    2. Quiz 2: A Fatal Medication Error

    1. Chapter 3: Escape from the Psych Ward!

    2. Quiz 3: Escape from the Psych Ward!

About this course

  • $250.00
  • 17 lessons
  • 2 hours of video content

Course Objectives

  • Learn RCA Techniques

    Understand and apply advanced Root Cause Analysis (RCA) methods, integrating innovation, work system design, HFACS, and management systems to solve complex healthcare issues.

  • Design Adaptive Solutions

    Learn to design adaptive health systems by analyzing events and creating sustainable, impactful solutions.

  • Enhance Critical Thinking

    Develop critical thinking and problem-solving skills through hands-on RCA case studies, emphasizing interdisciplinary approaches to healthcare improvement.

Your Learning Team

CEO Lee Erickson, MD

Lee has more than 25 years of experience in healthcare transformation. Before founding Adaptient, Lee held executive leadership roles at the University of Pennsylvania Health System, Memorial Sloan Kettering Cancer Center, and Tufts Medicine, working to improve safety, quality, and operations by redesigning the delivery of patient-centered care. As a primary care physician and Lean/Six-Sigma Master Black Belt, Lee maintained a clinical faculty role wherever she worked; she is an engaging and savvy teacher.

President & COO Sharon Hickman

Sharon is a dynamic leader in healthcare transformation, known for driving large-scale improvements that balance safety and efficiency. She serves on the National Advisory Council for AHRQ, teaches Human Factors in Healthcare at Auburn University, and sits on the board of the Alliance for Quality Improvement and Patient Safety. She is an Industrial & Systems Engineer and holds a Lean/Six Sigma Master Black Belt. She has certifications in safety, quality, and coaching. Sharon's ability to simplify complexity, drive lasting change, and foster collaboration makes her a respected leader in healthcare transformation.