Why HFACS?

The Human Factors Analysis and Classification System (HFACS®) is the world’s most widely used framework for understanding why harm happens—and how to prevent it. In healthcare, 65–90% of safety investigations stop short. They focus on who made the mistake instead of uncovering the deeper system failures that set people up to fail. HFACS changes that.

  • Proven

    Decades of use across industries, now tailored for healthcare

  • System-Focused

    Goes beyond “who” to “why”

  • Structured

    A reliable framework for root cause and common cause analysis

  • Actionable

    Delivers targeted, system-level solutions

What You'll Learn

This intensive 2-day workshop equips healthcare teams with a proven, research-backed method for conducting more credible investigations and building stronger, safer systems. You will learn to:

  • Integrate human factors and system safety concepts into RCA

  • Apply HFACS® to uncover systemic causes of harm

  • Transform traditional RCA tools (fishbone, fault trees, link analysis) with HFACS.

  • Use the Human Factors Intervention Matrix (HFIX®) to design corrective actions that actually work

What You'll Receive

Materials will be provided during the course. Every participant will receive:

  • HFACS Handbook

  • HFACS Interviewing Guide

  • HFACS/HFIX/FACES Tools and Checklist

  • Certificate of Completion

What You Need to Know

Space is limited. Registrations will be accepted up to the course date or when the course reaches capacity.

  • March 3 & 4, 2026

  • 9:00 AM - 5:00 PM ET

  • Virtual delivery through Zoom

  • $1750.00 per person*

Go Beyond Human Error

Transform how you investigate and improve safety by building safer systems.

Enroll Today

Instructors

HFACS, Inc Dr. Scott Shappell

Scott is Department Chair and Professor of Human Factors and Behavioral Neurobiology at Embry-Riddle Aeronautical University. He has prior experience as a professor of Industrial Engineering at Clemson University, as the Human Factors Research Branch Manager at the Civil Aerospace Medical Institute, and as an Aerospace Experimental Psychologist in the U.S. Navy. Scott has published and presented more than 200 papers, books, and abtracts on accident investigation and system safety across many industries, including healthcare. He is a funny, charismatic teacher and advisor who makes complicated subjects accessible.

HFACS, Inc Dr. Doug Wiegmann

Doug is a Professor of Industrial and Systems Engineering at the University of Wisconsin. Previously, as an NIH Roadmap Scholar at the Mayo Clinic College of Medicine, he was the Director of Human Factors and Patient Safety Research in the Divison of Cardiovascular Surgery. He has also served as Associate Professor of Human Factors at the University of Illinois and as an Aviation Psychologist and Accident Investigator for the National Transportation Safety Board and the U.S. Navy. Doug has published extensivley on human factors, and is pioneering the use of AI in using human factors for event investigation and analysis. He is a thoughtful and engaging speaker.